TERMS & CONDITIONS
Hello, welcome to The Cristalline®!
Please read these terms and conditions carefully before using our website www.thecristalline.com. The Cristalline® LLC is a private company registered in the State of Pennsylvania, company registration number 83-3234937. Our website https://www.thecristalline.com is an eCommerce store hosted and operated by Squarespace. They "(Squarespace)" provide us with the online e-commerce platform that allows us to sell our products and services to you.
OVERVIEW
Please read these terms and conditions carefully before using our website www.thecristalline.com.
In the whole extent of this website, every point the terms “we”, “us” or “our” is used, it refers to The Cristalline® LLC.
By purchasing goods from us, you involve in our “Service” and agree to be bound by the following terms and conditions stated, including the policies referenced herein and/or available by hyperlink. These Terms and Conditions are applicable to all users of the site, including without limitation every user who browses, customers and merchants. If you disagree with all or any of the terms of use in this agreement, then you may consider your choice to not to access the website or use any of the services.
The Cristalline® LLC offers this website, including all information, tools, goods and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence, or that you are the age of majority in your state or country of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You agree to not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
PLACING AN ORDER
When you place an order through the Website, we will send an email to confirm that we have received the order. All orders are subject to these terms and conditions. Orders placed through the Website represent an offer to purchase a product. It is accepted for each product when we send you an email to confirm that the order has been received. We reserve the right to reject any order for any reason.
It is important that you enter the correct e-mail address when placing your order. We also recommend that you save your order confirmation email to facilitate any contact with customer service or for future references. The order confirmation (receipt) also serves as a guarantee of proof of purchase.
All orders are subject to stock availability. If we are unable to supply any products that you have ordered, we will inform you as soon as possible. If we cannot fulfill the order, we will refund any payments we have received from you as soon as possible and within 14 days.
PRICES AND PAYMENT TERMS
Prices and payment details of products are specified on the website. Payment can be made by credit card, debit card, and/or as further described in the store. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
The User guarantees that the information submitted when using the Service, including without limitation, its payment details, shall be complete, correct, truthful and up to date. The User must inform The Cristalline® LLC immediately about any inaccuracies in the offer provided, including the price. Our banking services and payment gateways manage all of our banking transactions. We don’t store any credit card numbers. Your payment is handled by the payment gateways with secure encryption and under strict banking standards. Your card details are sent directly to them and cannot be read or accessed by anyone.
During the period of validity indicated in the offer for the product, the prices of the product will not be increased. After such a period, we are entitled to adjust the price for any product(s). In such cases, The Cristalline® LLC shall notify the User in advance. Such notice may be provided at any time by posting the changes to the Website or via the product itself.
OUR RIGHTS TO CANCEL/REJECT ORDERS
We reserve the right to decline any order you place with us. We may, in our exclusive discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The Cristalline® LLC is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. We cannot guarantee results or claims made with any of our products. This field is speculative and exploratory. Individuals are encouraged to use discretion when diagnosing and treating any condition, be it- medical, emotional, or spiritual. You should never substitute our products for professional medical treatment. These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
CHANGES TO TERMS
We are committed to ensuring that our online store is as useful and efficient as possible. For that reason, we reserve the right to make changes to the services, at any time. We will never charge you for any goods/services without making it very clear to you precisely what you're paying for.
Any new features or product(s) which are added to the current store shall also be subject to this Terms and condition. You can always review the most current version of the Terms and conditions at any time on this page. We reserve the right to update, change or retrieve any part of these Terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
PRODUCT AVAILABILITY, ERRORS, INACCURACIES AND OMISSIONS
Products on our online store through https://thecristalline.com are subject to change without notice. Errors will be corrected when discovered. Our Site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our Site may be incorrectly priced, the quantity or availability of a product may have changed just prior to you placing your order or other errors may be displayed on the product page. We will normally verify prices, availability and confirm there are no errors on the product page as part of our dispatch procedures.
Where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation.
Also, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions on a product page. We reserve the right to rescind our acceptance and cancel your order without penalty in the event there is an obvious and unmistakable error on the product page, in our reasonable discretion. And also there may be inappropriate color display, We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
PROMO CODES AND OFFERS
Promo Codes and Offers are made at our sole discretion and are subject to time validity, a valid Promotional Code should be entered during the checkout process for a product to be valid. Attempting to add a promo code after purchase or after the expiration of the code will not be acknowledged.
AGE OF CONSENT
By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. You may not use/access our products for any illegal or unauthorized purpose nor may you, in the use of the Service or online store, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your access to our products or services.
SERVICE TERMS
The Cristalline® LLC at this moment grants the User a non-exclusive, non-transferable, limited right to access and use the Service, under the conditions of these Terms & Conditions and for the duration of the Agreement.
The use of the Service is at the User's own expense and risk. The User is responsible for meeting the technical and functional and using the electronic communication facilities that are necessary to be able to access and use the Service. The User will at all times bear the risk of loss, theft or damage to any of its data.
The Cristalline® LLC will have the right (but not the obligation), at its sole discretion, to review, edit, limit, refuse or remove Content, products or to limit or refuse the User access to the Service. More specifically in the event the use of the Service, according to us, violates these Terms of Use.
We may disclose the User's Personal Data or Content, or other data relating to the use of the Service, to third parties where it believes, in good faith, that it is necessary to comply with a court order, ongoing judicial proceeding, criminal or civil subpoena, or other legal process or request by law enforcement authorities in the state of Delaware, or to exercise its constitutional rights of defense against legal claims.
PROHIBITED USE
The Cristalline® LLC restricts and expressly forbids any person or company not authorized by us, from soliciting any https://thecristalline.com user for purposes of representing them in the sale of any products or assets listed on the site". Hence, users hereby agree not to:
Use their account for libelous, illegal, abusive, harmful, threatening, obscene or defamatory acts in any way.
Impersonate anyone
Use the account to spam or sending unsolicited emails either deliberately or unintentionally.
Sublicense or resell its account on https://thecristalline.com/ to any other person.
Violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
By using this site, you agree not to attempt to change, add to, remove, deface, hack or otherwise interfere with the content, or performance, of this site or any content displayed on this site.
The Cristalline® LLC has the right to unilaterally and without notice to terminate or restrict access by any user, person or company not authorized by us that is engaged in the solicitation of users. The Cristalline® LLC reserves any remedies at law in connection with a violation of these policies.
Canceling or termination of a purchase order or auction dubiously or illegally or for such dubious, undue or unlawful reasons will result in the restriction to the user’s account and full deduction/non-refunding of such fees required for the purchase of the product.
THIRD-PARTY LINKS
Certain content and services available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites or applications that are not affiliated with us. The Cristalline® LLC is not responsible for examining or evaluating the content or accuracy of such website or application and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
You’re obliged to review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Your submission of personal information through the store is regulated by our Privacy Policy. You are to view our Privacy Policy. (link to privacy policy page we already have)
USER CONTENT
Our website may contain user-generated content, for example, social media applications. we do not claim any ownership of such contents (images, photos, and videos, etc.) and take no legal responsibility for it. In case you suspect a violation of or any other right, or otherwise is offended by such content, please contact our customer support.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We, therefore, underwrite in no pledge or represent or warrant that your use of our service will be uninterrupted, timely, assured, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your volition and sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Cristalline® LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, manufacturers, service providers or licensors be responsible or liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
INDEMNIFICATION
You agree to indemnify, protect and hold harmless to The Cristalline® LLC, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by or your infringement of any law or the rights of a third-party.
SEVERABILITY
In the event that any provision of these Terms and conditions is discovered to be unlawful, null or unenforceable, such provision shall notwithstanding be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be viewed to be cut off from these Terms of Use, such determination shall not affect the credibility and enforceability of any other remaining provisions.
TERMINATION
The obligations and liabilities of the parties obtained prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and conditions are effective except and until terminated by either you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to abide by any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; or accordingly may withhold you of access to our Services (or any part thereof).
ENTIRE AGREEMENT
Our inability to exercise or enforce any right or provision of these Terms of Service shall not constitute a discharge of such right or provision.
These Terms of Use and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, pre-empt any prior or synchronous agreements, communications and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Use and any separate agreements whereby we provide you Services shall be governed and construed by the laws of the State of Pennsylvania.
CONTACT INFORMATION
If you would like to: access, correct, register a complaint, or simply want more information please contact us directly Via:
Email: hello@thecristalline.com